Bertucci Bros. Plumbing

Bertucci Bros. Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and consistent body of reviews spanning 2018 through mid-2025. Professionalism is the most frequently mentioned dimension, with dozens of reviewers citing punctuality, politeness, responsiveness, and same-day or next-day availability — though three reviews (1-star and 3-star) document a no-sh... Read more

Bertucci Bros. Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and consistent body of reviews spanning 2018 through mid-2025. Professionalism is the most frequently mentioned dimension, with dozens of reviewers citing punctuality, politeness, responsiveness, and same-day or next-day availability — though three reviews (1-star and 3-star) document a no-show, a rude owner interaction on a weekend call, and an owner who failed to honor a scheduled appointment, which meaningfully tempers the score. Project completion is similarly well-supported, with the vast majority of reviewers confirming jobs were finished cleanly, on time, and with follow-through including callbacks and warranty work, though the one 1-star review describing an abandoned job the morning of service is a notable negative data point. Pricing is mentioned positively in roughly 18 reviews, with customers frequently describing costs as reasonable, fair, or better than competitors, and one reviewer noting a minor concern about hourly labor rates when two technicians were dispatched. Experience scores well based on specific mentions of knowledgeable diagnostics, complex repairs (under-slab, sewer line separation, freestanding tub installs), and technicians who explained their work clearly and solved problems others could not. Read less