All Star Plumbing and Air

All Star Plumbing and Air receives strong praise for responsiveness, punctuality, and technician courtesy across a large volume of recent reviews, driving a solid professionalism score. However, a meaningful cluster of negative reviews — spanning pricing disputes, hidden fees, misdiagnoses, botched repairs, and at least one serious unresolved refund complaint — significantly tempers scores acr... Read more

All Star Plumbing and Air receives strong praise for responsiveness, punctuality, and technician courtesy across a large volume of recent reviews, driving a solid professionalism score. However, a meaningful cluster of negative reviews — spanning pricing disputes, hidden fees, misdiagnoses, botched repairs, and at least one serious unresolved refund complaint — significantly tempers scores across all dimensions. Pricing is the weakest dimension, with multiple reviewers explicitly calling out overcharging, undisclosed trip fees, inflated quotes, and a $649 drain snake quote that was rejected outright. Project completion is mixed: many jobs are completed same-day and efficiently, but several reviews describe failed repairs, abandoned work, and at least one generator installation that was never delivered. Experience scores are similarly split, with many reviewers praising knowledgeable technicians while others describe misdiagnoses, incorrect installations, and work that had to be redone by other companies. Read less