AJ’s Plumbing & Heating

Professionalism is the dominant signal in this review set and it is severely negative. Two of three reviews describe explicitly rude, hostile, or dismissive behavior — one involving a vulnerable elderly customer and another involving a refusal to accommodate a reasonable safety request followed by aggressive attitude. These are serious conduct failures, not minor complaints. The one positive rev... Read more

Professionalism is the dominant signal in this review set and it is severely negative. Two of three reviews describe explicitly rude, hostile, or dismissive behavior — one involving a vulnerable elderly customer and another involving a refusal to accommodate a reasonable safety request followed by aggressive attitude. These are serious conduct failures, not minor complaints. The one positive review mentions a completed tankless water heater installation and pipe rerouting, which provides limited but real evidence of technical capability and job completion. However, with only three reviews total and two being strongly negative on the highest-weighted dimension, the overall WW Score is very low. Read less