Acadian Plumbing

Acadian Plumbing has a strong and consistent track record across the majority of reviews, with recurring praise for same-day responsiveness, courteous technicians, fair pricing, and solid workmanship on a wide variety of jobs. However, a meaningful cluster of negative reviews — spanning multiple years — describes serious failures including incomplete work, property damage left unaddressed, bel... Read more

Acadian Plumbing has a strong and consistent track record across the majority of reviews, with recurring praise for same-day responsiveness, courteous technicians, fair pricing, and solid workmanship on a wide variety of jobs. However, a meaningful cluster of negative reviews — spanning multiple years — describes serious failures including incomplete work, property damage left unaddressed, belligerent behavior from a technician, a no-show without notification, and a $325 charge for a drain job that was ultimately unsuccessful and referred out. These are not isolated incidents and meaningfully suppress scores across all four dimensions. Pricing scores are tempered by one reviewer objecting to the $125 estimate fee and the negative drain review charging full price for failed work. Project completion is the most impacted dimension, given multiple reviews citing unfinished jobs, unkept promises, and work not delivered to the customer's specifications. Read less