Jerry’s Plumbing & Repair

Jerry's Plumbing demonstrates strong performance across all dimensions with consistent positive feedback. Professionalism is a clear strength, with multiple reviews praising punctuality, responsiveness, politeness, and communication from both office staff and technicians. Project completion is reliable, with customers reporting jobs finished promptly and follow-through on commitments. Technical ex... Read more

Jerry's Plumbing demonstrates strong performance across all dimensions with consistent positive feedback. Professionalism is a clear strength, with multiple reviews praising punctuality, responsiveness, politeness, and communication from both office staff and technicians. Project completion is reliable, with customers reporting jobs finished promptly and follow-through on commitments. Technical expertise is evident, particularly through Tom Hicken's credentials as an apprentice program instructor and his ability to diagnose and solve complex plumbing issues efficiently. Pricing receives solid marks for fairness and transparency, though one 2-star review explicitly flagged lack of detailed upfront quotes as a concern, preventing a higher score in this dimension. Read less