Ronnie Frisby’s Plumbing

This single review paints a deeply negative picture across multiple dimensions. Professionalism suffered significantly due to poor communication, failure to honor a promised callback if costs exceeded $125, and a dismissive response when the customer raised billing concerns. Pricing received the lowest score, as the customer was charged $276 against an agreed cap of $125, with no prior notificatio... Read more

This single review paints a deeply negative picture across multiple dimensions. Professionalism suffered significantly due to poor communication, failure to honor a promised callback if costs exceeded $125, and a dismissive response when the customer raised billing concerns. Pricing received the lowest score, as the customer was charged $276 against an agreed cap of $125, with no prior notification of the overrun and pricing that appeared inconsistent with local market rates. Project completion was marginally better in that the job was eventually finished, but the plumber arrived four days late relative to the original commitment, which represents a serious failure in timeliness and follow-through. Experience could not be assessed as the review contained no commentary on the quality of the actual workmanship itself. Read less