Port City Plumbing

Port City's review record is deeply concerning across nearly every dimension. Professionalism is heavily dragged down by two separate instances of complete failure to return calls or follow up with customers, with only one older review noting responsiveness positively. Project completion is similarly troubled — the most recent and detailed review (2023) describes a $995 charge for work that not ... Read more

Port City's review record is deeply concerning across nearly every dimension. Professionalism is heavily dragged down by two separate instances of complete failure to return calls or follow up with customers, with only one older review noting responsiveness positively. Project completion is similarly troubled — the most recent and detailed review (2023) describes a $995 charge for work that not only failed to clear the clog but appears to have been performed incorrectly, with a second company finding the clog at 30ft where Port City claimed to have snaked 100ft. Experience scores are low due to that same 2023 incident, which raises serious questions about technical competence or integrity. Pricing receives a slightly higher but still poor score, as the one positive pricing mention is from 2013 and is outweighed by a nearly $1,000 charge for ineffective work. Read less