Musso Plumbing Company

Both available reviews are strongly negative and paint a consistent picture of serious professionalism failures. Review 1 describes technicians tracking dirty water through the home, disposing of waste improperly on the lawn, and using the customer's supplies without permission — all significant conduct issues. Review 2 describes a month-long unresolved service call, failure to follow proper Rin... Read more

Both available reviews are strongly negative and paint a consistent picture of serious professionalism failures. Review 1 describes technicians tracking dirty water through the home, disposing of waste improperly on the lawn, and using the customer's supplies without permission — all significant conduct issues. Review 2 describes a month-long unresolved service call, failure to follow proper Rinnai warranty procedures, and the owner yelling at and threatening the customer. Project completion is critically low, as neither job appears to have been satisfactorily finished. With only 2 reviews, confidence across all dimensions is LIMITED, but the severity of the complaints across both reviews is unambiguous. Read less