Mr. Rooter Plumbing of Baton Rouge

The reviews paint a consistently negative picture across nearly all dimensions. Pricing is a major recurring complaint, with customers citing a $219 charge for under 5 minutes of work, a $350 drain snake fee with only a 30-day warranty, and a hidden charge for an advertised free estimate. Project completion is severely undermined by a technician who could not complete a camera inspection, a manage... Read more

The reviews paint a consistently negative picture across nearly all dimensions. Pricing is a major recurring complaint, with customers citing a $219 charge for under 5 minutes of work, a $350 drain snake fee with only a 30-day warranty, and a hidden charge for an advertised free estimate. Project completion is severely undermined by a technician who could not complete a camera inspection, a manager who promised follow-up visits and never returned, and a technician who refused to run a snake in the direction needed to clear an actual blockage. Professionalism scores slightly higher due to one positive interaction where a masked, friendly technician resolved an emergency quickly, but this is outweighed by multiple accounts of poor follow-through and deceptive practices. Experience scores low given the failed camera job, the refusal to address a confirmed blockage, and a repair that failed within two months. Read less