Jacobs Plumbing

Jacobs Plumbing shows significant inconsistency across reviews spanning 13 years. Recent reviews (2024, 2021) reveal serious failures in responsiveness, quality of work, and customer service—including non-returned calls, faulty repairs billed to the customer, and owner threats toward a dissatisfied client. Older reviews (2009–2014) are predominantly positive, praising professionalism, punctual... Read more

Jacobs Plumbing shows significant inconsistency across reviews spanning 13 years. Recent reviews (2024, 2021) reveal serious failures in responsiveness, quality of work, and customer service—including non-returned calls, faulty repairs billed to the customer, and owner threats toward a dissatisfied client. Older reviews (2009–2014) are predominantly positive, praising professionalism, punctuality, and workmanship. The stark contrast between recent and historical reviews suggests either a decline in service quality or a change in management/operations. The presence of multiple vague/generic 5-star reviews with minimal detail ('unknown', '.') raises concerns about review authenticity. Read less