American Leak Detection of Baton Rouge

Both reviews describe a core failure: the contractor claimed to locate a leak but identified the wrong location entirely, resulting in unnecessary demolition and continued water damage for the customer. Professionalism scores very low due to a reported instance of hanging up on a customer mid-complaint, though a partial refund was later offered after a public review was posted, suggesting minimal ... Read more

Both reviews describe a core failure: the contractor claimed to locate a leak but identified the wrong location entirely, resulting in unnecessary demolition and continued water damage for the customer. Professionalism scores very low due to a reported instance of hanging up on a customer mid-complaint, though a partial refund was later offered after a public review was posted, suggesting minimal but present accountability. Project completion is near-zero as the primary deliverable — accurate leak detection — was not achieved in either case. Experience scores are critically low given that both reviewers independently report the same fundamental diagnostic failure, indicating a pattern rather than an isolated incident. Pricing received a slightly higher score only because a partial refund was eventually issued, but the $350 charge for an incorrect diagnosis still represents poor value. Read less