Nugent Plumbing

This single review paints a deeply negative picture across nearly every dimension assessed. Professionalism was severely lacking: the contractor missed the first appointment due to illness, caused scheduling confusion on the second attempt, and took three weeks to even inspect the problem. Communication was dishonest or at minimum highly unreliable — the reviewer explicitly states they believe t... Read more

This single review paints a deeply negative picture across nearly every dimension assessed. Professionalism was severely lacking: the contractor missed the first appointment due to illness, caused scheduling confusion on the second attempt, and took three weeks to even inspect the problem. Communication was dishonest or at minimum highly unreliable — the reviewer explicitly states they believe they were lied to, and the warranty company confirmed the contractor had not contacted them as claimed. Project completion was essentially a failure; the job was never finished by this contractor and had to be reassigned to another plumber who resolved it in a single day. Experience is scored marginally above zero only because the contractor did correctly identify the problem during inspection, but his inability to follow through on any subsequent steps reflects poorly on his overall competence and reliability. Pricing data was entirely absent from this review. Read less