LexPro Plumbing Heating & Air Conditioning

LexPro demonstrates significant and consistent problems across multiple dimensions. Pricing is the most critical weakness, with 12 reviews explicitly citing excessive charges, high-pressure sales tactics, and lack of transparency—ranging from $475 for simple refrigerant top-ups to $21,000 quotes for HVAC systems. Project completion is severely compromised by multiple no-shows, rescheduled appoin... Read more

LexPro demonstrates significant and consistent problems across multiple dimensions. Pricing is the most critical weakness, with 12 reviews explicitly citing excessive charges, high-pressure sales tactics, and lack of transparency—ranging from $475 for simple refrigerant top-ups to $21,000 quotes for HVAC systems. Project completion is severely compromised by multiple no-shows, rescheduled appointments, incomplete diagnoses, and failure to deliver promised work. Professionalism shows mixed results: while some technicians are described as courteous and on-time, others are characterized as rough, scrappy, and commission-driven with aggressive sales tactics. Experience and workmanship quality are the only relative strengths, with several reviews praising technical competence when work is actually completed. The company's commission-based compensation model appears to incentivize overselling rather than honest service. Read less