Cannon John T Plumbing Co

Professionalism is the most-mentioned dimension across all three reviews and presents a deeply mixed picture. One reviewer describes a plumber named Charles as dismissive and rude, even calling the customer not a 'real customer,' which is a serious professionalism failure. The other two reviews praise courteous, personable, and communicative plumbers, pulling the score upward but not enough to ove... Read more

Professionalism is the most-mentioned dimension across all three reviews and presents a deeply mixed picture. One reviewer describes a plumber named Charles as dismissive and rude, even calling the customer not a 'real customer,' which is a serious professionalism failure. The other two reviews praise courteous, personable, and communicative plumbers, pulling the score upward but not enough to overcome the severity of the negative account. Project completion and experience are touched on positively in two reviews — a water heater was successfully installed and a plumber thoroughly explained issues and fixes — but these dimensions rest on very limited data. Pricing was not mentioned in any review, so no score can be assigned for that dimension. Read less