Stewart Richey Service Group

Stewart Richey shows significant performance inconsistency across reviews. While one 2021 review praises professional management, responsiveness, and fair pricing, three reviews (2024, 2021, 2019) document serious failures: incomplete work, non-responsiveness to callbacks, incorrect installations causing property damage, undisclosed charges, and poor worksite conduct. The 2024 review explicitly wa... Read more

Stewart Richey shows significant performance inconsistency across reviews. While one 2021 review praises professional management, responsiveness, and fair pricing, three reviews (2024, 2021, 2019) document serious failures: incomplete work, non-responsiveness to callbacks, incorrect installations causing property damage, undisclosed charges, and poor worksite conduct. The 2024 review explicitly warns of billing fraud (additional $300 charge after payment), failure to bring tools, and property damage. The 2021 tankless water heater installation was done incorrectly and the company refused to remedy their error. Project completion and follow-through are the most concerning dimensions, with multiple reports of abandoned work and ignored callbacks. Read less