Ken’s Drain Cleaning

Ken's Drain Cleaning shows strong technical expertise and reasonable pricing, but professionalism is significantly undermined by serious service failures and poor communication. While 8 of 12 reviews praise the work quality and responsiveness, 4 reviews document critical failures: missed clogged drains during inspections, refusal to return calls, rude/condescending communication, and charging full... Read more

Ken's Drain Cleaning shows strong technical expertise and reasonable pricing, but professionalism is significantly undermined by serious service failures and poor communication. While 8 of 12 reviews praise the work quality and responsiveness, 4 reviews document critical failures: missed clogged drains during inspections, refusal to return calls, rude/condescending communication, and charging full fees for incomplete work. The pattern suggests inconsistent service delivery—sometimes excellent, sometimes negligent. Project completion scores are held down by documented cases where work was not properly performed or follow-up was abandoned. The WW Score reflects strong technical capability offset by reliability and professionalism concerns that create significant risk. Read less