Snake ‘n’ Rooter Plumbing Company

Snake N Rooter shows highly inconsistent performance across reviews spanning 2014–2024. Recent positive reviews (2018, 2024) highlight excellent professionalism, fair pricing, and strong technical execution, with technicians praised for appearance, communication, and follow-through. However, older reviews (2014–2019) reveal serious failures in project completion (incomplete diagnostics, missed... Read more

Snake N Rooter shows highly inconsistent performance across reviews spanning 2014–2024. Recent positive reviews (2018, 2024) highlight excellent professionalism, fair pricing, and strong technical execution, with technicians praised for appearance, communication, and follow-through. However, older reviews (2014–2019) reveal serious failures in project completion (incomplete diagnostics, missed callbacks, no-shows after 24+ hours), questionable pricing practices (100% markups, lack of transparency), and poor customer service responsiveness. The company appears to have undergone ownership/rebranding (Koehler acquisition), which may explain the quality variance, but the pattern of critical failures in completion and communication significantly undermines overall trustworthiness. Read less