Legacy Service Company

Legacy Service Company demonstrates severe and consistent deficiencies across all measured dimensions. The company exhibits critical failures in project completion (18/100), with overwhelming evidence of missed appointments, rescheduling without notification, and abandoned jobs. Professionalism scores critically low (22/100) due to pervasive communication failures, unresponsiveness to calls and me... Read more

Legacy Service Company demonstrates severe and consistent deficiencies across all measured dimensions. The company exhibits critical failures in project completion (18/100), with overwhelming evidence of missed appointments, rescheduling without notification, and abandoned jobs. Professionalism scores critically low (22/100) due to pervasive communication failures, unresponsiveness to calls and messages, and unprofessional conduct. Pricing concerns (35/100) include unexplained charges, billing discrepancies, and collection of service fees without service delivery. While limited evidence suggests some technicians possess adequate technical skills (45/100), this is overshadowed by systemic operational failures. The company's pattern of collecting fees and failing to follow through is documented across 16 one-star reviews spanning 2021-2024. Read less