M & S Plumbing, Heating & Air Conditioning

This contractor shows severe pricing concerns that dominate the overall assessment. Two reviews explicitly cite egregious overcharging ($165 for a $15 part, $341 for a 20-minute service), with poor transparency and dismissive customer service when questioned. Professionalism and experience are mixed: one review praises friendly, knowledgeable technicians and quick work, while another criticizes po... Read more

This contractor shows severe pricing concerns that dominate the overall assessment. Two reviews explicitly cite egregious overcharging ($165 for a $15 part, $341 for a 20-minute service), with poor transparency and dismissive customer service when questioned. Professionalism and experience are mixed: one review praises friendly, knowledgeable technicians and quick work, while another criticizes poor problem-solving and upselling tactics. Project completion appears adequate when work is performed, but pricing practices and customer relations are the primary detractors. The small sample size and age of reviews (oldest from 2017, most from 2020–2023) limit confidence in this assessment. Read less