United Heating, Cooling & Plumbing

United Heating, Cooling, and Plumbing shows mixed performance across dimensions. Professionalism scores reasonably well (72) with consistent mentions of polite, knowledgeable technicians and good communication, though punctuality issues appear in multiple reviews. Pricing is a significant weakness (48), with numerous complaints about overcharging, inflated parts markups, high service call fees, an... Read more

United Heating, Cooling, and Plumbing shows mixed performance across dimensions. Professionalism scores reasonably well (72) with consistent mentions of polite, knowledgeable technicians and good communication, though punctuality issues appear in multiple reviews. Pricing is a significant weakness (48), with numerous complaints about overcharging, inflated parts markups, high service call fees, and aggressive upselling tactics. Project completion (65) is hampered by delayed callbacks, incomplete follow-through on repairs, and installation issues that required multiple visits. Experience (78) is the strongest dimension, with many reviews praising technical knowledge and problem-solving ability, particularly for diagnostic work. The company's performance is highly inconsistent across reviews spanning 2013–2023. Read less