Bergen Plumbing Heating & Cooling

Bergen Plumbing shows a deeply mixed track record across all four dimensions. Professionalism is the most heavily discussed dimension and is dragged down significantly by a detailed 1-star review describing billing padding, unauthorized property defacement, and a dismissive owner response, as well as a no-show incident; these are partially offset by two reviews praising friendly and professional s... Read more

Bergen Plumbing shows a deeply mixed track record across all four dimensions. Professionalism is the most heavily discussed dimension and is dragged down significantly by a detailed 1-star review describing billing padding, unauthorized property defacement, and a dismissive owner response, as well as a no-show incident; these are partially offset by two reviews praising friendly and professional service. Pricing is a clear weak point, with one reviewer citing a wildly inaccurate $800 diagnosis and $2,600 upsell for a problem they solved themselves in two minutes, and another flagging a suspicious pre-printed parts charge on every bill. Project completion is mixed: the company honored a callback and fixed a leak correctly on the second visit, but also failed to show up for weeks after taking a deposit. Experience scores moderately, with two reviewers praising skill and problem-solving while one review directly questioned the plumber's diagnostic competence. Read less