Wrenn’s Plumbing & Heating

Wrenn's Plumbing shows significant inconsistency across reviews spanning 12+ years. Positive reviews (2019, 2023) highlight professional service, quick response times, and technical expertise, with one customer citing 27 years of loyalty. However, multiple negative reviews document serious failures: incomplete repairs requiring callbacks, pricing disputes with bills double competitors' rates, poor... Read more

Wrenn's Plumbing shows significant inconsistency across reviews spanning 12+ years. Positive reviews (2019, 2023) highlight professional service, quick response times, and technical expertise, with one customer citing 27 years of loyalty. However, multiple negative reviews document serious failures: incomplete repairs requiring callbacks, pricing disputes with bills double competitors' rates, poor communication and unresponsiveness, and most critically, a dangerous boiler installation with gas leaks. Project completion is the weakest dimension, with evidence of abandoned work, multiple callbacks, and unresolved issues. Professionalism scores are dragged down by documented refusal to return calls and poor follow-through. Read less