Rick’s Plumbing

Rick's Plumbing has an overwhelmingly positive track record across a very large review base spanning over a decade, with the vast majority of customers praising punctuality, responsiveness, technical skill, and fair pricing. Professionalism scores well but is meaningfully dragged down by a recurring pattern of negative reviews citing no-shows, failure to return calls, abandoned jobs, and in severa... Read more

Rick's Plumbing has an overwhelmingly positive track record across a very large review base spanning over a decade, with the vast majority of customers praising punctuality, responsiveness, technical skill, and fair pricing. Professionalism scores well but is meaningfully dragged down by a recurring pattern of negative reviews citing no-shows, failure to return calls, abandoned jobs, and in several cases rude or dismissive behavior toward customers — these are not isolated incidents and appear across multiple years. Project completion is similarly strong in the majority of cases but is penalized by credible accounts of work left incomplete, a failed city inspection with Rick absent, and at least one instance where a warranty callback was ignored despite explicit promises. Pricing and experience are the strongest dimensions, with dozens of reviewers independently praising fair and transparent quotes, high-quality materials, and superior diagnostic ability. The score reflects a contractor who delivers excellent results most of the time but has a documented and consistent minority of serious service failures that cannot be dismissed. Read less