Troy’s Plumbing & Home Improvement

Troy's demonstrates strong overall performance across all measured dimensions. Professionalism is consistently praised with 9 mentions highlighting punctuality, responsiveness, pleasant demeanor, and reliability. Project completion is solid with 8 mentions confirming timely work, thorough follow-through, and warranty handling. Technical experience is well-documented across 7 mentions showing skill... Read more

Troy's demonstrates strong overall performance across all measured dimensions. Professionalism is consistently praised with 9 mentions highlighting punctuality, responsiveness, pleasant demeanor, and reliability. Project completion is solid with 8 mentions confirming timely work, thorough follow-through, and warranty handling. Technical experience is well-documented across 7 mentions showing skilled workmanship and problem-solving ability. Pricing receives moderate support (3 mentions) with generally positive feedback, though one detailed review notes a 20% markup on equipment sourced through Troy's preferred supplier. The single negative review from 2016 citing non-responsiveness is substantially outweighed by consistent 5-star ratings, though this older complaint suggests occasional communication lapses. Read less