Mr. Rooter Plumbing of Dubuque

Mr. Rooter of Dubuque earns strong marks for professionalism, with dozens of reviews praising punctuality, communication, courteous demeanor, and technicians explaining work clearly — this is the most consistently praised dimension across the review set. Experience scores well overall, with many reviewers highlighting knowledgeable, skilled technicians like Noah, Don, Luke, and Lucky who solved ... Read more

Mr. Rooter of Dubuque earns strong marks for professionalism, with dozens of reviews praising punctuality, communication, courteous demeanor, and technicians explaining work clearly — this is the most consistently praised dimension across the review set. Experience scores well overall, with many reviewers highlighting knowledgeable, skilled technicians like Noah, Don, Luke, and Lucky who solved complex problems; however, three notable 1-star reviews describe failed drain clearing attempts, abandoned work, and a customer paying a competitor less for better results, which meaningfully suppresses this score. Project completion is solid but not perfect — most jobs are described as fully resolved, but the 1-star reviews include at least two instances of incomplete or ineffective work, and one case where a tech gave up and left the problem worse. Pricing is the weakest dimension: while several reviewers praised fair or transparent pricing, multiple reviews noted costs felt high, one explicitly called it 'pricey,' and two 1-star reviewers paid significantly less to competitors for the same or better results. The bulk of reviews are recent (2024–2025), which increases reliability, though a meaningful cluster of older reviews (2009–2014) were also included and carry less weight. Read less