Metro Rooter

Metro-Rooter generally earns positive marks for professionalism, with multiple reviewers citing punctuality, friendliness, and helpful communication from technicians like Tom and Terry. Pricing is viewed favorably by most who mentioned it, with references to affordability and no weekend surcharges, though one reviewer noted the price felt high. Project completion is the most concerning dimension: ... Read more

Metro-Rooter generally earns positive marks for professionalism, with multiple reviewers citing punctuality, friendliness, and helpful communication from technicians like Tom and Terry. Pricing is viewed favorably by most who mentioned it, with references to affordability and no weekend surcharges, though one reviewer noted the price felt high. Project completion is the most concerning dimension: one reviewer experienced a significant failure where a leaking pipe was not fully resolved and three consecutive follow-up appointments resulted in no-calls and no-shows, which meaningfully drags this score down. Experience scores moderately well, with technicians demonstrating problem-solving ability and sharing useful homeowner tips, though the dataset is too old and sparse to draw strong conclusions. Read less