Cook Plumbing Corporation - West Des Moines

Cook Plumbing earns strong marks for pricing transparency and value, with numerous reviewers explicitly noting they saved significant money compared to competitors and appreciated honest, upfront cost breakdowns. Technical experience is generally well-regarded, with multiple reviewers praising creative problem-solving and skilled workmanship — including a standout case where a technician repaire... Read more

Cook Plumbing earns strong marks for pricing transparency and value, with numerous reviewers explicitly noting they saved significant money compared to competitors and appreciated honest, upfront cost breakdowns. Technical experience is generally well-regarded, with multiple reviewers praising creative problem-solving and skilled workmanship — including a standout case where a technician repaired a pipe without wall damage that six other plumbers said was impossible. However, professionalism is meaningfully dragged down by recurring complaints about missed or rescheduled appointments, a no-show incident, one technician with a body odor complaint, unreturned calls, and a report of cat-calling — these are serious concerns that prevent a higher score. Project completion is solid overall but is tempered by one case where a plumber made a leak worse and declined to complete the job, and another unresolved dispute over rough grading work. Read less