Advanced Problem Solutions

This single review paints a mixed picture of APS. The technician arrived on time, which is a positive mark for professionalism, but a failure to follow through on a simple callback request as instructed by the customer is a notable lapse in communication. Pricing is the most significant concern raised, with the customer explicitly stating the $600 charge for a toilet repair felt excessive compared... Read more

This single review paints a mixed picture of APS. The technician arrived on time, which is a positive mark for professionalism, but a failure to follow through on a simple callback request as instructed by the customer is a notable lapse in communication. Pricing is the most significant concern raised, with the customer explicitly stating the $600 charge for a toilet repair felt excessive compared to the cost of a full replacement. The repair work itself was described as good, suggesting adequate technical skill and job completion, but the customer's overall dissatisfaction was strong enough that they stated they would not return. Scores are heavily discounted due to the single-review basis. Read less