C. Ewert Plumbing & Heating

Ewert Plumbing's WW Score is severely dragged down by an overwhelming pattern of pricing complaints spanning multiple years and continuing into 2024. The pricing dimension is the weakest area, with 18 reviews explicitly citing non-transparent billing, inflated labor charges, drive time billed as labor, delayed invoices with finance charges, and bills significantly exceeding quoted amounts — this... Read more

Ewert Plumbing's WW Score is severely dragged down by an overwhelming pattern of pricing complaints spanning multiple years and continuing into 2024. The pricing dimension is the weakest area, with 18 reviews explicitly citing non-transparent billing, inflated labor charges, drive time billed as labor, delayed invoices with finance charges, and bills significantly exceeding quoted amounts — this is the most consistently documented problem across the entire review set. Professionalism scores are mixed: individual technicians (Chris, Jacob, Bryan, Justin) are frequently praised for friendliness and skill, but office staff and ownership behavior — including alleged racial insults, dismissive responses, refusal to engage with complaints, and threats of legal action — pull the score down sharply. Project completion is moderate; most jobs appear to have been physically completed, but several reviews cite faulty workmanship (bad pipe welds causing flooding, improperly capped sewage pipe) and at least one instance of a no-show. Experience scores are the strongest dimension, with multiple reviews praising technical competence, but negative workmanship outcomes in several reviews prevent a high score. Read less