Benjamin Franklin Plumbing of Ames

With only 3 reviews spanning nearly a decade, this score carries very limited reliability. Professionalism received the most consistent positive mentions across all three reviews, with two customers praising friendliness, promptness, and attention to detail, though one reviewer had a strongly negative experience overall. Pricing is a significant concern — one reviewer explicitly called out a $50... Read more

With only 3 reviews spanning nearly a decade, this score carries very limited reliability. Professionalism received the most consistent positive mentions across all three reviews, with two customers praising friendliness, promptness, and attention to detail, though one reviewer had a strongly negative experience overall. Pricing is a significant concern — one reviewer explicitly called out a $500 charge as excessive for a diagnosis that yielded no resolution, dragging the pricing score down considerably against one positive mention of reasonable pricing. Project completion is mixed: one reviewer was left cleaning up spilled waste water themselves, suggesting incomplete or careless work, while the other two reviews implied satisfactory outcomes. Experience scores moderately low due to the diagnostic failure noted in the negative review, where the plumber spent three hours and $500 without identifying a septic issue that the customer felt should have been obvious. Read less