Steve’s Plumbing and Services

Supreme Heating and Air Conditioning shows significant weaknesses across multiple dimensions. While technicians occasionally demonstrate politeness and technical competence, the company is severely hampered by aggressive pricing practices, poor billing transparency, and inconsistent professionalism from management. Multiple reviews document labor charges that appear inflated (e.g., $1,800 for boil... Read more

Supreme Heating and Air Conditioning shows significant weaknesses across multiple dimensions. While technicians occasionally demonstrate politeness and technical competence, the company is severely hampered by aggressive pricing practices, poor billing transparency, and inconsistent professionalism from management. Multiple reviews document labor charges that appear inflated (e.g., $1,800 for boiler repair without itemization, $1,395 for water heater installation nearly double the unit cost), misleading discount policies, and rude customer service from ownership. Project completion issues include incomplete work, parts not being on-hand, and failure to honor warranty obligations. The few positive reviews praise individual technicians and quick response times, but these are outweighed by systemic problems with pricing, accountability, and customer respect. Read less