B & S Miller Plumbing

The two positive reviews describe prompt arrival, friendly communication, and successful resolution of plumbing issues at reasonable cost, painting a favorable picture of this contractor. However, the one-star review is a direct and credible account of complete failure to return calls on multiple attempts, which is a significant professionalism concern that meaningfully drags down the overall scor... Read more

The two positive reviews describe prompt arrival, friendly communication, and successful resolution of plumbing issues at reasonable cost, painting a favorable picture of this contractor. However, the one-star review is a direct and credible account of complete failure to return calls on multiple attempts, which is a significant professionalism concern that meaningfully drags down the overall score. With only three reviews spanning a wide date range (2017–2020), the dataset is too small to draw firm conclusions about consistent performance. The two positive reviews are older than five years, reducing their relevance to current service quality. Scores have been kept conservative given the limited evidence base. Read less