Standard Plumbing, Heating & Air Conditioning

Standard Plumbing shows mixed performance across dimensions. Professionalism scores moderately at 62 due to positive mentions of politeness and responsiveness from David and Antony, but severely undermined by one documented case of rude and unprofessional behavior from staff member Renee. Pricing is a significant weakness (35/100) based on two explicit complaints: an undisclosed $65 estimate charg... Read more

Standard Plumbing shows mixed performance across dimensions. Professionalism scores moderately at 62 due to positive mentions of politeness and responsiveness from David and Antony, but severely undermined by one documented case of rude and unprofessional behavior from staff member Renee. Pricing is a significant weakness (35/100) based on two explicit complaints: an undisclosed $65 estimate charge and overcharging for incomplete AC repair work. Project completion is concerning (60/100) with evidence of incomplete work (AC leak not fixed, only coolant added) and unresolved customer issues. Experience/skill is the strongest dimension (85/100), with multiple reviews praising technical competence and workmanship quality. The portfolio of services (plumbing, HVAC, heating/AC) is well-documented. Read less