Niezgodski Plumbing

Niezgodski Plumbing receives strong praise from many customers for responsiveness, friendly technicians, and quality work on routine jobs such as drain cleaning, water heater installs, and HVAC work. However, a meaningful cluster of negative reviews raises serious concerns: multiple customers report poor follow-through on quotes and callbacks, at least one incident of faulty workmanship causing a ... Read more

Niezgodski Plumbing receives strong praise from many customers for responsiveness, friendly technicians, and quality work on routine jobs such as drain cleaning, water heater installs, and HVAC work. However, a meaningful cluster of negative reviews raises serious concerns: multiple customers report poor follow-through on quotes and callbacks, at least one incident of faulty workmanship causing a flood with no accountability, a disputed hot water heater repair where the unit was not properly cleaned despite being charged, and a pricing complaint where a Sunday call-out fee was cited at $800. Professionalism scores are dragged down by documented failures in communication and follow-up, including a customer who paid $57 for a quote that was never delivered and another who waited weeks for a callback that never came. Pricing is mixed — several reviewers praise reasonable rates while others cite overcharging, price gouging of elderly customers (alleged by a former employee), and a charge for a failed repair attempt without prior disclosure. Project completion is the most penalized dimension given the flood incident, the failed drain cleaning, the unacknowledged leak left behind, and the pattern of abandoned follow-through on quotes and repairs. Read less