Bob Frame Plumbing Services

Bob Frame Plumbing earns strong marks for responsiveness, same-day service, and generally professional technicians, with many reviewers praising named staff members like Dave R., Kyler, Tyler, and others by name for their thoroughness and communication. Project completion scores well overall, with most jobs described as fully resolved, though a notable exception involves a low-pressure diagnosis t... Read more

Bob Frame Plumbing earns strong marks for responsiveness, same-day service, and generally professional technicians, with many reviewers praising named staff members like Dave R., Kyler, Tyler, and others by name for their thoroughness and communication. Project completion scores well overall, with most jobs described as fully resolved, though a notable exception involves a low-pressure diagnosis that cost a customer $775 with no resolution, and one reviewer described a plumber who refused to work and left without completing anything. Pricing is the weakest dimension: multiple reviewers explicitly complained about above-market labor rates, charging for travel time, a $35 quote fee, and one emergency quote of $985 versus competitor estimates of $270–$375 for the same job, though some reviewers did describe pricing as reasonable or fair. Experience scores moderately well, with several reviewers praising technical knowledge and problem-solving, but offset by at least two incidents where a technician caused a gas leak and another who misdiagnosed a water pressure issue requiring a second company to resolve. Read less