BFS Plumbing

This contractor's review profile is sharply divided between older positive reviews and two highly detailed, damaging negative reviews from 2019. The 2019 reviews describe serious failures including code violations flagged by a city plumbing inspector, improper fixture and pipe installation, refusal to fix identified problems, and alleged retaliatory false invoicing — all of which heavily penaliz... Read more

This contractor's review profile is sharply divided between older positive reviews and two highly detailed, damaging negative reviews from 2019. The 2019 reviews describe serious failures including code violations flagged by a city plumbing inspector, improper fixture and pipe installation, refusal to fix identified problems, and alleged retaliatory false invoicing — all of which heavily penalize project completion and experience scores. Professionalism scores are pulled down by a no-show/no-call incident and the alleged retaliatory behavior, though earlier reviews consistently praised punctuality and friendliness. Pricing was generally viewed favorably across multiple reviews, keeping that dimension relatively stronger. The most recent reviews are the most damaging and were weighted accordingly. Read less