Ace Plumbing and Drain Cleaning

Ace Plumbing shows a mixed track record across all four dimensions. Professionalism is the most-mentioned dimension and is dragged down significantly by two negative reviews: one describing a rude, unresponsive callback experience and another detailing a dismissive attitude during a billing dispute. Project completion is similarly mixed — while two reviews describe efficient, thorough work, one ... Read more

Ace Plumbing shows a mixed track record across all four dimensions. Professionalism is the most-mentioned dimension and is dragged down significantly by two negative reviews: one describing a rude, unresponsive callback experience and another detailing a dismissive attitude during a billing dispute. Project completion is similarly mixed — while two reviews describe efficient, thorough work, one review explicitly documents an incomplete first repair that required a return visit, and another billing dispute arose from that same callback. Pricing is a notable concern: the one detailed pricing review describes what the customer felt was an unfair $125 charge for a 10-minute fix that should have been caught on the first visit, suggesting a lack of transparency or fairness in billing. Experience scores moderately, with positive mentions of quick diagnosis and skilled multi-trade work, but undermined by the missed drain leak on the first visit. Read less