Parsons Plumbing

Parsons Plumbing earns strong marks across all four dimensions based on a large volume of reviews, with the majority of customers praising punctuality, courteous technicians, and responsive office staff. Professionalism scores well but is meaningfully dragged down by several serious negative reviews describing screaming from the owner, poor communication, and unprofessional conduct. Project comple... Read more

Parsons Plumbing earns strong marks across all four dimensions based on a large volume of reviews, with the majority of customers praising punctuality, courteous technicians, and responsive office staff. Professionalism scores well but is meaningfully dragged down by several serious negative reviews describing screaming from the owner, poor communication, and unprofessional conduct. Project completion is similarly mixed: most jobs are described as completed cleanly and on time, but multiple credible negative reviews describe incomplete work, abandoned jobs, and a safety-critical gas line failure that cost a customer $1,500. Pricing is generally viewed as fair or reasonable by most reviewers, though two reviewers explicitly noted being charged significantly more than quoted, reducing confidence in pricing transparency. Experience scores moderately well given consistent praise for knowledgeable technicians, but is tempered by reviews describing technically poor decisions and one instance of a plumber leaving without relighting a pilot light after a repair. Read less