Steve Morin Plumbing Service

Steve Morin Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels in responsiveness, punctuality, and workmanship quality, with numerous reviews praising Jesse's expertise and friendly demeanor. Pricing is generally fair and transparent, though some customers n... Read more

Steve Morin Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels in responsiveness, punctuality, and workmanship quality, with numerous reviews praising Jesse's expertise and friendly demeanor. Pricing is generally fair and transparent, though some customers noted concerns about credit card fees and occasional overestimation of repair scope. The primary weakness is a small cluster of serious incidents involving miscommunication, alleged racial discrimination, and disputed billing practices that significantly impact trust despite the overwhelming majority of positive feedback. Read less