Rick Adams Plumbing & Pools

Rick Adams Plumbing presents a deeply mixed record across all four dimensions. Professionalism is severely undermined by multiple explicit complaints about no-shows, failure to return calls, unreliable scheduling, and employees entering a home without permission — though a meaningful number of positive reviews do praise friendliness, promptness, and courteous service. Project completion is the w... Read more

Rick Adams Plumbing presents a deeply mixed record across all four dimensions. Professionalism is severely undermined by multiple explicit complaints about no-shows, failure to return calls, unreliable scheduling, and employees entering a home without permission — though a meaningful number of positive reviews do praise friendliness, promptness, and courteous service. Project completion is the weakest area, with several reviews describing work that was left incomplete, a drain that remained clogged after a $500 charge, a leaking line still leaking after an $800+ bill, and a flooring repair that was promised but never delivered. Pricing receives mixed signals — one reviewer called costs reasonable and one praised a no-charge visit, but another described a $500 charge for an uncompleted job and another alleged a $1,000 repair that solved nothing followed by a $12,000 upsell attempt. Experience scores are similarly split, with some reviews praising technical knowledge and problem-solving while others describe poor workmanship, failure to flush lines after a pump replacement, and reuse of old fittings that caused flooding. Read less