L E Isley & Sons

L.E. Isley & Sons demonstrates strong overall performance with a WW Score of 81.2, driven primarily by consistently high marks in professionalism (85.3) and experience (86.5). The company excels at punctuality, communication, technical skill, and customer service, with 48 reviews explicitly praising professional conduct and 28 reviews highlighting quality workmanship. Project completion scores (82... Read more

L.E. Isley & Sons demonstrates strong overall performance with a WW Score of 81.2, driven primarily by consistently high marks in professionalism (85.3) and experience (86.5). The company excels at punctuality, communication, technical skill, and customer service, with 48 reviews explicitly praising professional conduct and 28 reviews highlighting quality workmanship. Project completion scores (82.1) reflect reliable follow-through, though some callbacks and incomplete fixes were noted. Pricing remains a concern (73.8), with multiple reviews citing high costs, perceived overcharging, and aggressive upselling tactics—particularly toward senior customers. Recent reviews (past 12 months) are overwhelmingly positive, but older reviews reveal persistent pricing complaints and isolated incidents of poor technician behavior. Read less