Howald Heating, Air Conditioning & Plumbing

Howald demonstrates strong overall performance with a WW Score of 84.2, driven by consistently high marks in professionalism, experience, and project completion. The company excels in technician quality, punctuality, communication, and technical knowledge across 52+ mentions of professional conduct and 48+ mentions of skilled workmanship. However, pricing emerges as a notable weakness with only 9 ... Read more

Howald demonstrates strong overall performance with a WW Score of 84.2, driven by consistently high marks in professionalism, experience, and project completion. The company excels in technician quality, punctuality, communication, and technical knowledge across 52+ mentions of professional conduct and 48+ mentions of skilled workmanship. However, pricing emerges as a notable weakness with only 9 mentions but a significantly lower score of 72.0, reflecting customer concerns about diagnostic fees, service call charges, and perceived overpricing relative to work performed. Recent reviews (past 12 months) are overwhelmingly positive, though older reviews from 2018-2023 reveal isolated but serious incidents including misdiagnosis and alleged unprofessional behavior that warrant attention. Read less