Grateful Plumber

Grateful Plumber demonstrates strong overall performance across all dimensions, with particularly high marks for professionalism (87.5) driven by consistent praise for punctuality, communication, and courteous behavior across 142 reviews. Project completion scores (85.5) reflect reliable job finishing and follow-through, though a small number of incomplete or problematic jobs lower this slightly. ... Read more

Grateful Plumber demonstrates strong overall performance across all dimensions, with particularly high marks for professionalism (87.5) driven by consistent praise for punctuality, communication, and courteous behavior across 142 reviews. Project completion scores (85.5) reflect reliable job finishing and follow-through, though a small number of incomplete or problematic jobs lower this slightly. Pricing (78.0) shows the most variability—while many customers praise fair and reasonable rates, a notable subset finds costs excessive relative to work performed, creating tension in this dimension. Experience (83.0) is solid, with strong technical knowledge demonstrated, though a few instances of miscalculation or incomplete problem-solving prevent a higher score. The company's responsiveness, owner involvement, and repeat customer base are significant strengths. Read less