317 Plumber

317 Plumber has a large volume of positive reviews praising individual technicians — particularly Jason, Trayvon, and Danny — for friendliness, punctuality, and clear communication, which drives the professionalism score upward. However, several serious negative reviews significantly drag down all dimensions: one reviewer alleges a bait-and-switch pricing scheme with a $917 estimate for a sub-... Read more

317 Plumber has a large volume of positive reviews praising individual technicians — particularly Jason, Trayvon, and Danny — for friendliness, punctuality, and clear communication, which drives the professionalism score upward. However, several serious negative reviews significantly drag down all dimensions: one reviewer alleges a bait-and-switch pricing scheme with a $917 estimate for a sub-$65 parts job, another alleges theft by the owner Danny, and a third describes a $13,000 installation using incorrect equipment that failed within years. Project completion is further penalized by documented incidents of improperly installed systems requiring return repairs, unfilled excavation holes left for days, and a refusal to restore landscaping disturbed during work. Pricing receives the lowest score due to multiple credible, detailed complaints about excessive charges, lack of upfront estimates, and refusal to adjust invoices for incomplete or incorrect work — balanced only partially by a handful of reviews citing fair or competitive pricing. Read less