Willis Plumbing & Sewer

Willis demonstrates significant and consistent problems across multiple dimensions. While two older reviews (2016, 2019) mention technical knowledge and responsiveness, three recent reviews (2021-2022) document serious failures in project completion, with incomplete work, refusal to honor callbacks, and poor follow-through on warranty repairs. Professionalism is severely compromised by documented ... Read more

Willis demonstrates significant and consistent problems across multiple dimensions. While two older reviews (2016, 2019) mention technical knowledge and responsiveness, three recent reviews (2021-2022) document serious failures in project completion, with incomplete work, refusal to honor callbacks, and poor follow-through on warranty repairs. Professionalism is severely compromised by documented instances of hanging up on customers, lying about work orders, and aggressive behavior regarding pricing disputes. Pricing practices are deceptive, with undisclosed quote fees and quotes significantly higher than competitors. The pattern of incomplete work (garbage disposal installed backwards, water tank left leaking in basement) combined with refusal to correct errors represents a critical failure in core plumbing competency. Read less