Reid and Sons Drainage

Reid & Pederson earns strong marks across all four dimensions, driven by a large volume of reviews spanning over a decade. Professionalism is the most frequently mentioned dimension, with dozens of reviewers praising courteous, punctual, and communicative technicians — including named techs like Kyle, Ryan, Jose, Keaton, and Josh. Pricing is generally viewed as fair and competitive, with multipl... Read more

Reid & Pederson earns strong marks across all four dimensions, driven by a large volume of reviews spanning over a decade. Professionalism is the most frequently mentioned dimension, with dozens of reviewers praising courteous, punctual, and communicative technicians — including named techs like Kyle, Ryan, Jose, Keaton, and Josh. Pricing is generally viewed as fair and competitive, with multiple reviewers explicitly noting lower costs than competitors like Roto Rooter, though two reviewers raised concerns about pricing transparency and one alleged a post-service demand for additional cash payment. Project completion scores are strong overall but are tempered by three notable negative reviews: one where a kitchen drain was never successfully cleared and a second plumber resolved it, one where a tech allegedly caused sewage damage and left without mitigating it, and one where a no-show occurred without notification. Experience scores are high, with many reviewers citing knowledgeable diagnostics, thorough explanations, and effective problem-solving, though the failed rodding job and the pipe-breaking incident prevent a top-tier score. Read less