Milne Supply

Milne Plumbing Supply receives strong praise for staff knowledge and helpfulness, with multiple reviewers specifically naming employees like Sergio, Mike, Tony, and Katie for their expertise and courteous service. However, professionalism is significantly dragged down by several credible negative reviews describing rude staff, poor communication, and dismissive attitudes toward customer complaints... Read more

Milne Plumbing Supply receives strong praise for staff knowledge and helpfulness, with multiple reviewers specifically naming employees like Sergio, Mike, Tony, and Katie for their expertise and courteous service. However, professionalism is significantly dragged down by several credible negative reviews describing rude staff, poor communication, and dismissive attitudes toward customer complaints — including one incident where an employee accidentally forwarded a complaint about a customer to that same customer. Pricing is a clear weak point, with multiple reviewers across different years explicitly calling out prices as 80–300% above competitors, which substantially lowers the pricing dimension score. Project completion is limited in data since this is primarily a retail supply store rather than a contractor, but the few relevant mentions include a failure to notify a customer when orders arrived and a complaint about being given wrong parts twice with a difficult return process. Read less