Gordon’s Plumbing & Sewer

Gordon Plumbing shows mixed performance across dimensions. Professionalism scores 78 based on 9 mentions highlighting punctuality and communication, but two critical failures (2022 and 2020) involving incomplete service calls and non-responsiveness significantly drag this score down. Pricing is strong at 82 across 7 mentions, with customers consistently praising fair and reasonable rates. Project ... Read more

Gordon Plumbing shows mixed performance across dimensions. Professionalism scores 78 based on 9 mentions highlighting punctuality and communication, but two critical failures (2022 and 2020) involving incomplete service calls and non-responsiveness significantly drag this score down. Pricing is strong at 82 across 7 mentions, with customers consistently praising fair and reasonable rates. Project completion is the weakest dimension at 71, with multiple reviews documenting abandoned work, failure to return with promised equipment, and unresponsiveness to callbacks. Experience scores well at 85 based on 5 mentions of skilled workmanship and technical knowledge. The WW Score of 76.8 reflects a contractor with genuine expertise and fair pricing but serious reliability and follow-through issues that undermine overall trustworthiness. Read less