4 Brothers Sewer and Plumbing Service

4 Brothers Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is heavily dragged down by multiple serious failures: no-shows without calls, a technician who hung up on a customer, and a worker who shut off water mid-shower without notice — these are severe incidents that offset the genuine praise for friendliness and responsiveness found in older reviews. Projec... Read more

4 Brothers Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is heavily dragged down by multiple serious failures: no-shows without calls, a technician who hung up on a customer, and a worker who shut off water mid-shower without notice — these are severe incidents that offset the genuine praise for friendliness and responsiveness found in older reviews. Project completion is similarly split: several reviewers praised fast turnaround and follow-through, but there are documented cases of abandoned work (the tub reglazing job with four failed attempts and a final no-show), missed appointments with zero communication, and a job left incomplete. Pricing received both praise for fair value and a serious allegation of deliberate misrepresentation — a customer was charged $800 for a water heater that cost $469 at Home Depot, with no acknowledgment or refund offered by the company. Experience scores moderately, with clear competence in core plumbing tasks like leak repair, sewer scoping, and installations, but badly undermined by the tub reglazing debacle where the crew demonstrably lacked the skills they claimed to have. The most recent reviews (2022–2023) skew negative, which is a meaningful signal about current service quality. Read less