Peterman Heating & Cooling

All four reviews are negative, ranging from 1 to 2 stars, painting a consistently poor picture across every dimension. Professionalism scores low due to reports of bullying behavior, failure to escalate to supervisors when requested, and a service policy that excludes mobile home owners without clear communication. Pricing is flagged as a concern, with one reviewer feeling taken advantage of finan... Read more

All four reviews are negative, ranging from 1 to 2 stars, painting a consistently poor picture across every dimension. Professionalism scores low due to reports of bullying behavior, failure to escalate to supervisors when requested, and a service policy that excludes mobile home owners without clear communication. Pricing is flagged as a concern, with one reviewer feeling taken advantage of financially and another being upsold to a $750 hydro-jet service that a competing plumber deemed unnecessary. Project completion is the most damaging dimension, with a failed drain clearing, an incomplete furnace installation that left a hazardous stovepipe issue unaddressed, and a sewer pipe replacement described as a nightmare. The one partial positive — a technician described as polite and helpful — is insufficient to meaningfully lift the professionalism score given the surrounding context. Read less